Refund Policy

Atlas Research LLC ("we", "us", "our") wants you to be satisfied with our Service. This Refund Policy outlines how cancellations and refunds are handled for Atlas Research subscriptions.

New Individual accounts receive a 7-day free trial. Your subscription begins automatically at the end of the trial period and you will be charged at that time. If you cancel before the trial ends, you will not be charged.

You may cancel your subscription at any time from the billing portal. When you cancel:

• Your subscription remains active until the end of the current billing period
• You will not be charged for the next billing cycle
• You retain access to paid features until the end of your current period

If you are unsatisfied with the Service, you may request a refund within the first 7 days of your initial paid subscription. Refund requests after the 7-day window are evaluated on a case-by-case basis.

Refunds are not available for:

• Partial months of service
• Credits already consumed during the billing period
• Accounts terminated for violation of our Terms of Service

To request a refund, email us at support@atlas-research.io with your account email and the reason for your request. We will respond within 3 business days.

Approved refunds are processed through Stripe and returned to your original payment method. Refunds typically appear on your statement within 5-10 business days, depending on your financial institution.

Refund and cancellation terms for Enterprise plans are governed by the individual agreement between Atlas Research LLC and the Enterprise customer. Contact your account representative or email us for details.

We may update this Refund Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

For refund requests or billing questions, contact us at support@atlas-research.io.